Downgraded

If you are downgraded to a lower class, you have the right to receive compensation within seven days. The amount of this payment depends on the planned route and the ticket price paid per segment, in the case of flight distances

• of up to 1,500 km, the compensation is 30% of the ticket price paid per segment
• between 1,500 and 3,500 km and for flights of more than 1,500 km within Europe, the compensation is 50% of the ticket price paid per segment
• of more than 3,500 km, the compensation is 75% of the ticket price paid per segment.

If you believe that you can raise a justified claim against Icelandair based on the aforementioned conditions, please refer to Icelandair‘s claim form.

A list of the relevant authorities responsible for ensuring the legal rights of passengers can be found under Europa.eu.