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Boeing 737 MAX return to service

In January 2021, the Boeing 737 MAX was certified as safe to fly. Here you can find more information about the recertification process and the processes we followed before returning the aircraft to our fleet.

Your safety is our priority

Icelandair always has the safety of passengers and employees at the forefront.

After an extensive process with worldwide participation, the North American and European aviation authorities recertified the Boeing 737 MAX aircraft.

Taking 20 months, the recertification process involved expert engineers, scientists, researchers, mechanics and pilots from various countries worldwide, including independent representatives from NASA and the US Air Force.

After the completion of the most thorough inspection process in aviation history, the result was certification from the major authorities, including:

The Federal Aviation Administration (FAA) in the USA

Transport Canada (TC) in Canada

The European Union Aviation Safety Agency (EASA) in Europe, of which Iceland is a member

Boeing improvements for recertification

Various improvements to the flight control system were made during the recertification process.

Boeing carried out more than 1350 test fights and, in addition, all MAX pilots and aircraft mechanics had additional training.

The system now compares input from two angle-of-attack sensors as opposed to one; the aircraft only responds if data from both sensors agree and only activates once per event. Furthermore, pilots will always have the ability to override the aircraft’s input.

You can read more about the specifications of the MAX, and other members of our fleet, in the Fleet section of our website.

Updates from Boeing

In this video from Boeing, you can learn more about the updates to the aircraft’s Maneuvering Characteristics Augmentation System (MCAS).

Steps to rejoin the fleet

Once the aircraft was recertified, we began preparations for its return to service. The following steps were taken before the MAX rejoined the Icelandair fleet in March 2021.

Maintenance

Our MAX aircraft were in storage in Spain in more favorable climate conditions. They returned to Keflavík for extensive maintenance checks carried out by our highly skilled mechanics.
Our aircraft mechanics made software updates to the flight control computer and display systems.

Pilot training

Icelandair is one of the few European airlines to own a Boeing 737 MAX Flight Simulator and our experienced pilots underwent extensive training.
During training, pilots gained enhanced understanding of the 737 flight control system, including MCAS and related software changes.

Testing

All aircraft systems were tested.
Each aircraft completed several test flights without passengers.

Clarity from Icelandair

We are confident in the safety of the Boeing 737 MAX.

The detailed certification process solved the software issue. Icelandair followed every directive to make the Boeing 737 MAX aircraft ready for flight, and our experienced pilots underwent training in our world-class training facilities.

We are fully transparent with our customers and specify the aircraft type during the booking process. For existing bookings, this information is available in My Journey.

Frequently asked questions

As before, we are fully transparent with our customers and committed to providing them with clear information about the aircraft type used on their flight. You can view the aircraft type:

during the booking process when booking a new flight
in My Journey if you hold an existing booking

For bookings made through third parties (such as online booking sites like Booking.com) and travel agents, please contact them directly for further information.