Pingdom Check


Chat with us

Do you have questions but your flight is still some time away? We're here to help you get the answers you need.

Click the blue chat icon at the bottom right of your screen to start a conversation with our service agents available daily between 7:00 AM and 9:00 PM GMT. You can also chat with our virtual agent Saga, ready to assist you 24/7. Get answers about your booking, baggage allowance, onboard services, and other information about your upcoming flight with us.