Pingdom Check

Cancellation protection

We understand that life can sometimes throw unexpected curveballs your way. Our optional Cancellation Protection allows you to cancel your flight and apply for a refund in case you cannot travel as a result of you or a close family member experiencing sudden illness or an accident, an unexpected passing, or substantial damage to your home or business.

  • Under the Cancellation Protection you can apply for a full refund in accordance with the terms and conditions of this service if you're unable to travel for the reasons specified in the terms and conditions when no other refund methods are available.
  • If you need to alter your travel plans, before or after the commencement of your journey, Icelandair will reimburse the unused portion of your ticket or change fees, not including the fare difference, in accordance with our terms and conditions.
  • For a complete understanding of what's covered, what's excluded, the necessary documents, and how to file a claim, please see the detailed information below.